Outlook 2016 shared folders not updating

For organizations who take data security seriously, control over information stored in mailboxes is a must.

Starting with Exchange 2010, Microsoft accommodates this need by providing the “mailbox audit logging” functionality.

Cached Exchange Mode enables a better experience when you use an Exchange account.

In this mode, a copy of your mailbox is saved on your computer.

This copy provides quick access to your data, and it is frequently updated with the server that runs Microsoft Exchange.

If you want to turn off Cached Exchange Mode, repeat the steps, but clear Use Cached Exchange Mode.

To be able to manage mailbox audit logging you have to be a member of either one of these groups: Mailbox audit logging can track actions performed by 3 types of users: the mailbox owner, mailbox delegate, and administrator.

By default, when you enable auditing, only selected actions by the administrator and delegate are logged.

The complaint goes something like this: My email is not in my Inbox.

Right click on the shared folder and choose Properties.

Go to the permission tab and assign permission to the person you want to share with.

The solution lets you track actions performed on user mailboxes and shared mailboxes by a user, as well as obtain information about his or her computer’s IP and name.

By default, logs are collected for every mailbox for which „mailbox audit logging” has been switched on via Exchange Management Shell (EMS).


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